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Service

CompuXparts PC Services

 

Service

Rate

Benefits

Diagnosis

Free

We will examine your machine and identify the problem. If you would like us to fix it, we will provide you with an estimate.

PC Repair or Upgrade

$50.00 flat rate + parts

$10.00 Minimum

We will replace or repair any necessary components as detailed in our estimate

Virus/Spyware Removal

$65.00

We inspect your system, remove spyware and other hidden applications that are slowing your system down. We perform virus detection and removal. Also includes cleaning the inside of the case and removing dust from heatsinks and fans.

Custom Build

$60.00 per PC

We will custom build a computer to your specs.. Includes 1 year warranty on all parts purchased from us.

Laptop Power Jack Repair

$100  per laptop

We will replace the broken power Jack on you laptop with a new one.

Laptop Screen Replacement

$100 - $350 per laptop

We will replace the broken screen on your laptop.

Laptop Backlight Repair

$100 - $130 per Laptop

We will replace the backlight or power inverter (powers the backlight)

 

What we Need...

Any software that originally came with your computer or the serial number of the operating system. It is usually located on the side or back of the computer. Compuxparts is a Microsoft certified partner and will not install or offer to install any bootleg software.

For Desktops, the TOWER only. No plugs or cords. Laptops, we require the power adapter.

 

Laptop Power Jack Repair at Compuxparts

Only $99*
Does your laptop have a broken power jack? This page is here to inform you about this problem and how to get it fixed. 

Symptoms of a broken power jack:
- The laptop only runs when you keep the power cord in a certain direction.
- The laptop only runs on battery power.
- The laptop will not charge the battery.
- The laptop switches from AC power to battery power intermittently.
- The unit suddenly shuts off
- Sparks come out of the back of the laptop.

The wrong information some repair centers give:
While many conventional computer repair centers are aware of this issue and will refer you to us, most are not. Many, including the large nationwide stores and the laptop's manufacturer, will either tell you the machine is not repairable or that it needs a new motherboard. These quotes usually range from $500 - $800.

How jacks break:
- Some power jacks fail under normal operation of your computer. After a year or two of usage, parts just 'come loose' on certain models.
- Sometimes the laptop gets dropped and the cord yanks the jack loose.
- People, pets and vaccum cleaners all trip over laptop power cords on a daily basis.
- The laptop is moved around a lot. After the jack is moved back and forth enough times, it comes loose.

Getting a new power jack installed by us:
This is a repair we do on a daily basis on ALL brands of laptops for customers and other computer stores. We have almost every jack available in stock. A flat rate of $99 covers all parts and labor. e.

FAQ:
Q. Can I keep my hard drive?
A. Yes. We are able to repair and test your laptop without your hard drive, so feel free to keep it or leave it in the machine, the choice is yours.

Q. Will this repair work on my laptop?
A. Yes, we repair the jack on all laptops for the flat rate of $99 except for Dell models it is $130.

Q. What if you can't fix it?
A. On rare (5%) occasions, part of the motherboard is broken that the jack attaches to. This usually only happens if the cord was yanked out very hard. When the unit is opened and we note this, we do not do the repair and do not charge you for the jack repair. We will give you some options, including sending the laptop back, a quote on a replacement motherboard and other options.

Q. How long does it take?
A. We repair laptops in the order received. Turnaround time (as of February, 2006) is about 3 business days and fluctuates from 4 - 8 business days depending on workload. We stock all jacks to keep turnaround fast. The actual repair and testing takes around 3 hours. Many manufacturers want 8 - 12 weeks!

Q. Will it ever break again? 
A. We do this repair daily and the laptop technicians performing the repair are very good at it, however, we can not redesign your laptop. Some jacks mount in to your laptop's motherboard by as few as three tiny pins. Some people consider this a poor design. Most laptops never return for service a second time, but note that on many models one good jerk will break the jack free again.

*On Dell laptops the cost is $130. This is due to the cost of the proprietary jack and extra labor involved.

 

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